{"id":1197,"date":"2024-07-25T17:27:45","date_gmt":"2024-07-25T17:27:45","guid":{"rendered":"https:\/\/mdltelecom.ca\/support-technique\/"},"modified":"2025-03-24T14:41:35","modified_gmt":"2025-03-24T14:41:35","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/mdltelecom.ca\/en\/technical-support\/","title":{"rendered":"Technical support"},"content":{"rendered":"<section class=\"hero_pages alignfull wp-block-acf-hero-pages\">\n        <div class=\"banner_allpages parallax-img-v2\">\n\n        <img decoding=\"async\" src=\"https:\/\/mdltelecom.ca\/wp-content\/uploads\/2024\/07\/banner_pages.png\" alt=\"\" \/>\n\n        <div class=\"title_bars\">\n            <div class=\"title_bar\">\n                <h3>Technical support<\/h3>\n            <\/div>\n            <!-- <div class=\"bar_white\"><\/div> -->\n        <\/div>\n    <\/div>\n    <\/section>\n\n\n<div class=\"wp-block-group alignfull content_single_service is-layout-flow wp-block-group-is-layout-flow\" id=\"begin_to_read\">\n<div class=\"wp-block-group content_inside is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">MDL Telecom offers fast and reliable technical support service.<\/h3>\n\n\n\n<p class=\"more_padding\">Support Available 24\/7 in Outaouais and National Capital Region.<\/p>\n\n\n\n<p class=\"more_padding\">You can open a ticket in several ways: by phone at 819-246-0203, by email at <a href=\"mailto:support@mdltelecom.ca\">support@mdltelecom.ca<\/a> , or by filling out the form on our website.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-group alignfull back_image_content_v3 v2 is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large image_bg parallax-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"586\" src=\"https:\/\/mdltelecom.ca\/wp-content\/uploads\/2024\/07\/hdgfkretlf-1024x586.png\" alt=\"\" class=\"wp-image-509\" srcset=\"https:\/\/mdltelecom.ca\/wp-content\/uploads\/2024\/07\/hdgfkretlf-1024x586.png 1024w, https:\/\/mdltelecom.ca\/wp-content\/uploads\/2024\/07\/hdgfkretlf-300x172.png 300w, https:\/\/mdltelecom.ca\/wp-content\/uploads\/2024\/07\/hdgfkretlf-768x440.png 768w, https:\/\/mdltelecom.ca\/wp-content\/uploads\/2024\/07\/hdgfkretlf-1536x879.png 1536w, https:\/\/mdltelecom.ca\/wp-content\/uploads\/2024\/07\/hdgfkretlf.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group alignwide wrapper_content_form is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-custom-blanc-color has-text-color has-link-color wp-elements-8097787396e6a8697c42b3dd6cc83c0e\">EMERGENCY CALL \/ IMMEDIATE ASSISTANCE<\/h3>\n\n\n\n<p>Outside opening hours:<br><br>Contact us by calling 819-246-0203 or 1-866-669-4445 and pressing 5.<br>The technician on duty will contact you shortly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading margin_special has-custom-violet-color has-text-color has-link-color wp-elements-7b0c6dbcb36d4271c765cd21b5015e99\">Would you like to contact support by email?<br>Please fill out this form:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group content_bg_form has-custom-blanc-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1268-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1268\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1197#wpcf7-f1268-o1\" method=\"post\" class=\"wpcf7-form init form contact-form\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1268\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1268-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nom\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required name\" id=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last name\" value=\"\" type=\"text\" name=\"nom\" \/><\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"prenom\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required prenom\" id=\"prenom\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First Name\" value=\"\" type=\"text\" name=\"prenom\" \/><\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email email\" id=\"email\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel tel\" id=\"tel\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"tel\" name=\"tel\" \/><\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"entreprise\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text entreprise\" id=\"entreprise\" aria-invalid=\"false\" placeholder=\"Company\" value=\"\" type=\"text\" name=\"entreprise\" \/><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textarea\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea message\" id=\"message\" aria-invalid=\"false\" placeholder=\"Message\" name=\"textarea\"><\/textarea><\/span>\n\n<div class=\"submit_form\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner send_email\" id=\"send_email\" type=\"submit\" value=\"Envoyer\" \/> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 187.44 80.75\"> \n  <g>\n    <path d=\"M4.47,44.09l167.66.92-28.54,28.03c-1.78,1.75-1.79,4.58-.06,6.36,1.75,1.78,4.6,1.79,6.36.06l36.2-35.54c1.78-1.75,1.79-4.58.06-6.36L150.62,1.34C149.75.45,148.59,0,147.44,0s-2.3.42-3.18,1.3c-1.78,1.74-1.81,4.58-.06,6.36l27.84,28.36-167.52-.92C2.04,35.09.01,37.09,0,39.57s1.99,4.5,4.48,4.51h0Z\"\/>\n  <\/g>\n<\/svg><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group alignfull little_block_assistance has-custom-violet-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group wrapper_little_content is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mdltelecom.ca\/wp-content\/uploads\/MDL_Support.exe\" target=\"_blank\" rel=\"noreferrer noopener\">Remote assistance<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MDL Telecom offers fast and reliable technical support service. Support Available 24\/7 in Outaouais and National Capital Region. You can open a ticket in several ways: by phone at 819-246-0203, by email at support@mdltelecom.ca , or by filling out the form on our website. EMERGENCY CALL \/ IMMEDIATE ASSISTANCE Outside opening hours: Contact us by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1197","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Technical support | MDL | Internet &amp; T\u00e9l\u00e9communication<\/title>\n<meta name=\"description\" content=\"MDL Telecom est ouvert 24 heures sur 24, 7 jours sur 7 et 365 jours par ann\u00e9e dans la r\u00e9gion de Outaouais et Ottawa.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mdltelecom.ca\/en\/technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical support | MDL | Internet &amp; 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